Christmas Gift Appeal 2020 – can you spread a little joy?

Each year, our Christmas Gift Appeal is wonderfully supported by members of the public, local community groups and businesses to ensure each person helped by our charity receives a present during the festive season.

This year, our Gift Appeal is slightly different. Due to the impact of Covid, we have made some changes to provide you with different ways to get involved but ones which keep you, our colleagues and people who use our services safe.

In a year which has been tougher than ever, can you spread a little joy?

Who Can I Donate To?

There are a range of children, young people and those in need who you can donate gifts or money to purchase gifts throughout Norfolk and Suffolk. Please talk to us if you would like to donate to a service that is local to you, or one that you feel passionate about. Alternatively, you can donate gifts to us and we will make sure that they go to where they are needed the most.

In 2020, we would love to give Christmas gifts to the following young people we support:

  • Individual gifts for young people at risk of being homeless who we look after in our eleven accommodation centres or who live with one of our host families across Norfolk and Suffolk, aged 16-25 years
  • Individual gifts for children and young people who use our one-to-one support and guidance services, or are young carers we support, aged 5-18 years
  • Individual gifts for senior citizens who we support at our Meet Up centre in Thetford

New ways to donate for 2020

This year, to help us safely give presents to the young people and children we look after, we are asking you to donate if you can instead of giving physical presents.

  • Click here to make a donation online via Virgin Money Giving.
  • Donate via text so we can buy the items which our young people need the most. Text FESTIVE 10 to 70470 to donate £10. Texts cost £10 plus one standard rate message.
  • Post Gift Vouchers to Christmas Gift Appeal c/o Norwich Furniture Store, St Edmunds House, 103 Oak Street, NR3 3BP

Your donation will make a real difference:

  • £5 will buy toiletries for a young person supported by our Housing and Homelessness services.
  • £10 will pay for a Christmas lunch for a young person living in one of our accommodation centres.
  • £15 will buy a gift for any of the young people we support.

How to Donate a Physical Gift

However, if you would still like to donate a physical gift we are happy to accept these. We would like to ask that everyone who would like to donate a physical gift lets us know in advance. To give, please follow the following three steps:

  1. Let us know. Please fill in this online form. On it you can choose who you would like to donate to and where and when you are going to drop off your gift. You can donate it in person at one of our Furniture Stores in Norwich, Dereham, Holt or Meet Up Centre in Norfolk, or to our Reuse Stores in Ipswich or Bury St Edmunds in Suffolk. Please include your contact details so that we know who to thank!
  2. Purchase your gift. Click here to view guidance on buying gifts for our Christmas Appeal. Please donate new or handmade items and do not wrap your donated gift as we need to check each of the gifts delivered to us. We do accept donated wrapping paper, if you would like to donate some. Please note we do not accept shoeboxes of essential items for this appeal.
  3. Drop off your gift. Purchase your gifts and deliver to the drop off point you selected online, UNWRAPPED, no later than Friday 4 December 2020. Gifts will be placed in quarantine for a period of 48 hours. Please follow all current Covid guidelines when visiting the store.

What Type of Gifts Should I Buy?

Please click here to read our guidance notes for appropriate gifts to buy.

Within the service you have selected, we have a mix of male and female young people of varying ages, so a wide range of gifts are needed! Our service managers will then decide which of the young people they support would appreciate the gift the most. Historically, the group for who we have received the fewest presents are young males, so if you are able to donate a gift suitable for that group of people it would be most appreciated.

How Much Should I Spend on a Gift?

We suggest a maximum spend of £25 for an individual gift. However, several items can be used to make up a gift so items of any value, up to this amount, would be appreciated. Presents costing less than £25 are very welcome.

Contact Us

If you have any questions about the Christmas Gift Appeal, please contact our team on

Thank you for your generosity.

It demonstrates the strength of the service and the care and compassion of the team and Hosts who make the service such a success.

Matt Garrod, Director of Operations

Spread some joy this Christmas - Donate to our Gift Appeal