We deliver a range of services to support children, young people and families facing a range of challenges. By helping at an early stage, our work aims to prevent more serious problems arising in the future. The Compass Outreach Service is a partnership between The Benjamin Foundation, Norfolk and Suffolk (NHS) Foundation Trust (NSFT) and Norfolk County Council.

The service works to introduce sustainable and meaningful change using therapeutic interventions to strengthen relationships within families who are experiencing complex challenges, and the family support is where it is most needed; in the home.

We employ a team of Therapeutic Support Workers, and they work as part of the Compass team alongside NSFT staff providing this support to families, who have been referred through Children’s Services.

The Compass Outreach Service was originally developed with a £1.2 million Innovations Fund grant from the Department of Education in April 2015 to reduce the levels of need and risk for children who are currently looked after, and those considered to be on the ‘edge of care’.

Our staff share the Nurtured Heart Approach® (NHA) with families referred to the service to help children, young people and parents understand their unique greatness; increase self-esteem; improve self-confidence and ultimately to help strengthen family relationships.

Contact us to find out more about Compass Outreach Service, or click here to visit the Norfolk and Suffolk NHS Foundation website.

Compass focus on everyone else. They don't just focus on the child. They focus on home.

Family member supported by Compass


The Benjamin Foundation, St Edmunds House, 103 Oak Street, Norwich, NR3 3BP

T: 01603 615670

Meet the team

A quote about Compass supporting families to make meaningful and sustainable change
Our visits to Rose Meadow Care Home mix the generations and it really works. Everybody looks forward to it and it builds links within our community.

Town Tots and Kidzone staff member

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